Introduction
We at ALPHA CARS 247 LTD are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information. This policy is designed to comply with the General Data Protection Regulation (GDPR) and applies to our airport transfer services.
Data Collection and Use
We collect personal information such as your name, contact details, and payment information when you book an airport transfer with us. This information is used to process your booking, provide our services, and for billing purposes. We store this data for a period necessary to provide our services and as required by law.
Legal Basis for Processing
The processing of your personal data is based on your consent, necessary for the performance of our contract with you, and our legitimate business interests.
Data Protection Officer
If you have any concerns about how we handle your data, please contact our Data Protection at info@alphacars247.co.uk
Automated Decision Making
We use automated systems to enhance your booking experience, such as personalized travel recommendations based on your previous bookings.
Data Breach Notification
In the event of a data breach, we will take immediate steps to mitigate the breach’s impact and will notify you and the relevant authorities as required by law.
Updates to This Policy
This policy may be updated periodically. We will notify you of any significant changes through our website or through direct communication.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Reviews and Testimonials
Following each journey, we will send you an email inviting you to evaluate both the driver and the vehicle. Your feedback is vital for our quality assurance and enhancing overall customer satisfaction. We utilize a star rating system to gauge the quality of our rides. Upholding high-quality standards is essential to us, and your insights are invaluable. If you express dissatisfaction with our transportation service, we will reach out via email to further understand your experience. Each rating email includes an option to unsubscribe, accessible through a link at the bottom of the email
Additional Data Protection Rights
You have the right to access, correct, delete, or transfer your personal data, as well as the right to restrict and object to certain processing of your data. This includes the right to object to our processing of your personal data for direct marketing and the right to withdraw your consent for other consensual processing.
